"I've been with the organization since 1996, and worked in
customer service, was retail service manager, quality
engineer, and now am quality manager."
"There's a lot of pride in the work we do. I enjoy that
because I can't control quality by myself. It has to come
from the operators, the supervisors, the engineering
department, production, and they're all on board. There are
no obstacles when we work toward our goal of being
"We're very competitive and have high standards above and
beyond industry standards. We work with our customers to be
the best in the industry. I like being involved with the
customers and bringing their feedback to the production
department. Everyone is very supportive. They're always
curious to know if we've heard anything about their line.
They want to know if there are any issues. That type of
culture is very positive."